COVID-19 Procedures

Clark County has moved to Phase 2, but the coronavirus is still very much with us. Other states that have opened up have seen huge spikes in cases of Covid-19. We do not want that to happen here. We want everyone to stay safe. To that end, and to comply with state requirements, we have done the following:

• We have been certified through new accredited courses in protecting you from transmission of the coronavirus.

• We have been acquiring the necessary protective equipment (PPE) to keep everyone as safe as possible.

• We have undertaken a deep cleaning and sanitizing of the clinic.

• We are extending time between appointments in order to completely sanitize the treatment rooms between every client.

• We will no longer be able to see clients on Sundays.

• We are extending the other six days by starting a little earlier in the morning to try to accommodate as many clients as possible with respect to the lengthening of appointments.

• We are staggering our appointment times so no one will be checking out at the same time as another person.

• Every esthetician will now be wearing scrubs instead of street clothes.

• We will be wearing masks. When treating a client, estheticians will also be wearing surgical or N95 masks, as well as face shields.

• We have equipped all treatment rooms with air purifiers that will create five complete air changes per hour.

• We are streamlining our check in process. You will now be able to sign the release on-line. We will email you the connection in your reminder email. It will now include questions related to Covid-19.

If you have been traveling outside the immediate area, interacted with people from outside of your household without masks, or have been visiting local venues with large numbers of people or people not wearing masks, we respectfully request that you make your appointment for two weeks after the event or your return.

• Our waiting room is closed to reduce the number of people in the clinic. When you arrive for your appointment, we ask that you wait in your car and call us. When your treatment room is ready, we will call you to come in, where we will take your temperature and have you apply hand sanitizer; then we will take you directly to your treatment room.

• Due to the circumstances, if you are going to be more than 5 minutes late, we reserve the right to cancel your appointment. Please call us if you know you are running behind and we may be able to accommodate.

• While we have always asked that you reschedule if you are feeling ill, we will now be turning people away from appointments if they have any symptoms of illness.

• Masks are required for everyone. If you don’t have one, we will provide you with one.

• For under 18-year-old clients, one parent must be present for initial consultation, but for subsequent appointments we ask that only the appointment holder enter the clinic.

• If you need product and don’t have an appointment, we will continue our practice of having you call first, and we will provide curb-side pick-up or ship products to you.

+ We have had to institute a $4 COVID surcharge to be added to each service. This represents a small fraction of the extraordinary costs we are enduring due to the necessary PPE and increased time for sanitizing needed to keep you and our staff safe during this pandemic. Thank you for understanding. It won’t be forever.